August 19, 2022

Success Story: SHIRLEY

Shirley is an Assisted Living resident who is not always able to communicate how she is doing or what she may need. Step daughter Debbie mainly relies on the Assisted Living staff to keep her up to date and manages her care needs. While the ALF is doing a great job at managing mom’s day to day needs and health care conditions, she would like to have more details of her mother’s care coordination and status including medications and mobility, mental health and so forth. She struggles with being on top of her step mother’s current situation and health care components especially during the Pandemic. Debbie sometimes feels out of the loop and with COVID- 19 regulations preventing onsite visits of non-essential guests to the community she is unable to always provide her support. Debbie was very pleasantly surprised to know that a program existed that could benefit her Step- Mom by overseeing her healthcare and staying on track of her wellness, additionally tying in the family and other support systems while also communicating with the Assisted Living. She wants to feel like she is “In the loop with a better understanding”. She had a difficult time managing her late father’s healthcare and wants the ease of knowing she has a team working with her and Shirley’s best health outcome this time around.

This entry was posted in Uncategorized on August 19, 2022 by babaltc.